Existing Supplier Bank Account Confirmation_AUS

Here are the steps the existing Suppliers uploaded in the Eftsure portal from your Vendor Master File will verify their details.

• Introductory email
• Verification Request email
  • Option 1: Payment details accurate 
  • Option 2: Report their details are incorrect 
    • Provide the correct account details
    • Opt to not provide correct account details.

Introduction Email

Verification Request email 

1. Click here to verify or copy the link to the browser

Verification Workflow 

1. Click Get Started now
   
   

From here, suppliers can either:

1. Verify their details with ABN

2. Verify their details with No ABN
   

a) Verify their details with ABN           b) Verify their details with No ABN

Supplier enters the ABN and pre-populated                 Supplier enters the Business/Personal Name   
Business Name will show in the drop down list
for the Supplier to select.

1. Click Next
2. Supplier enters First name, Last Name, Job Title and Email
   
   
3. Click Next

From here, supplier can either: 

1. Confirm their details as correct
2. Report that these details are incorrect

Option 1) Payment details accurate 

The Supplier verify the bank account details provided in this form. 

1. Click Payment details acccurate
   
2. Enter the remaining bank account number
   
3. Click Next
4. Confirm the account name 
   
   
5. Click Confirm & finish
   

Option 2) Reported details are incorrect 

If the customer allows suppliers to provide their bank account verification via phone or via the Verification Tool, the supplier will follow the steps below.

1. Click Incorrect or no longer used
   
   
2. Choose the reason from the following drop down list
   
   
3. Depending on the reason the Supplier have two options
   1. Add new payment details
   2. Decline to provide payment details
      

a) Add new payment details 

The Supplier can provide their new bank account details during this verification process.
 

1. The Supplier have two options on how to verify their bank account details with Eftsure.  

   1. Payment Account Verification Too

   2. Payment account verification via phone
      

Payment Account Verification Tool 

Supplier can verify their bank account details securitly from our Payment Account Verification Tool. The supliers will see this option if the customer setup their verification process to allow their supplier to provide bank account details via the verification tool. 

1. Supplier clicks Select
   
2. Supplier selects their financial institution 
   
   
3. Supplier enters their bank details and clicks Submit
   
4.  Supplier selects their bank account and clicks Confirm Payment Details 
   
5. Click Confirm & Finish
   
   

Payment account verification via phone 

When selecting payment account verification via phone the following message will appear. 

1. Supplier clicks Select
   
2. Supplier clicks Confirm & finish
   
   
   
   

b) Decline to provide new payment details

If the Supplier declines to provide the new details, the customer will have this supplier in their Eftsure portal with an incorrect bank account details and should not be making payments to this supplier bank account details. 

1. Choose the reason from the following drop down list