Existing Supplier Bank Account Confirmation_NZ

Here are the steps the existing suppliers uploaded to the Eftsure portal from your Vendor Master File will verify their details.

• Introductory email
• Verification Request email
  • Option 1: Payment details are correct  
  • Option 2: Report that their details are incorrect 
    • Provide the correct account details
    • Opt not to provide correct account details.

Introduction Email

Verification Request email 

1. Click here to verify or copy the link to the browser.
   

Verification Workflow 

1. Click Get started now
   
   

From here, the supplier can either:

1. Verify their details with NZBN

2. Verify their details with No NZBN
   

   1. Verify their details with NZBN
      When the supplier enters the NZBN, the pre-populated Business Name will appear in the drop-down list for the supplier to select from. 
   2. Verify their details with No NZBN
      The supplier enters the Business/Personal Name.
      
3. Click Next
4. Enter First name, Last Name, Job Title and Email
   
   
5. Click Next

From here, the supplier can either: 

1. Confirm their details as correct
2. Report that these details are incorrect

Option 1) Payment details are correct

The supplier verifies the bank account details provided in this form. 

1. Click Confirm
   
2. Enter the remaining bank account number.
   
3. Click Verify payment details.
4. Tick " I confirm the account name..."
   
   
5. Click Confirm & finish.
   
   
   

Option 2) Reported details are incorrect 

If the customer allows suppliers to provide their bank account verification via phone or via the Verification tool, the supplier will follow the steps below.

1. Click Incorrect or no longer used.
   
   
2. Choose the reason from the following drop-down list.
   
   
3. Depending on the reason, the supplier can either: 
   1. Add new payment details
   2. Decline to provide payment details
      

a) Add new payment details 

The supplier can provide their new bank account details during this verification process.

1. Click Add new payment details
   
   
2. The supplier has two options for verifying their bank account details with Eftsure.  

   1. Online verification tool

   2. Phone verification
      

Online Verification Tool 

Suppliers can securely verify their bank account details using our Online verification tool. If the customer sets up their verification process to allow their supplier to provide bank account details via the Online verification tool, the suppliers will see this option. 

1. Click the Online verification tool.
   
2. Click Select
   
3. The supplier selects their financial institution. 
   
   
4. Enter their bank details and click Submit.
   
5.  The supplier selects their bank account and clicks Save & finish. 
   
6. Click Confirm & Finish
   
   

Payment account verification via phone

When selecting payment account verification via phone, the following message will appear. 

1. Click Phone verification.
   
   
2. Click Select
   
   
3. Enter Account Name and Bank Account Number
   
4. Click Next 
   
5. Click Confirm & finish.
   
   
   

b) Decline to provide new payment details

If the supplier declines to provide the new details, the customer will have this supplier in their Eftsure portal with incorrect bank account details and should not be making payments to the supplier's bank account details. 

1. Click Decline to provide payment details.
   
2. Choose the reason from the following drop-down list.