Here are the steps a supplier will take when a customer enters the supplier's new bank account details. 

Verification Email 

The supplier will receive this email to start the verification process. 

1. Click here to verify or copy the link to the browser

Supplier Verification Workflow

1. Click Get Started now
   
   

From here, the supplier can either:

1. Verify their details with ABN
2. Verify their details with No ABN
   
   1. Verify their details with ABN
      When the supplier enters the ABN, a pre-populated Business Name will appear in the drop-down list for the supplier to select.

   2. Verify their details with No ABN
      The supplier enters the Business/Personal Name
      
      

1. Click Next
2. Enter First name, Last Name and Job Title
   
   
3. Click Next

From here, the supplier will see the following: 

Option a) Payment Account Verification Tool and Phone

If the customer allows suppliers to provide their bank account verification via the Online verification tool or phone, the supplier will follow the steps below.

1. The supplier has two options for verifying their bank account details with Eftsure.  

   1. Online verification tool

   2. Phone verification
      

Online Verification Tool 

Suppliers can securely verify their bank account details using our Online verification tool. The suppliers will see this option if the customer sets up their verification process to allow their supplier to provide bank account details via the Online verification tool. 

1. Click the Online verification tool.
   
2. Click Select
   
3. Supplier selects their financial institution. 
   
   
4. Enter their bank details and click Submit.
   
5.  Select their bank account and click Confirm Payment Details 
   
6. Click Confirm & Finish
   
   

Payment account verification via phone 

When selecting payment account verification via phone, the following message will appear. 

1. Click Phone verification
   
2. Click Select
   
3. Click Confirm & finish
   
   

Option b) Phone Verification 

If the customer allows suppliers to provide their bank account verification via phone only, the supplier will follow the steps below. 

1. Click Confirm & Finish
   
   

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Timeline for Supplier Verification